Privacy Policy

Effective date: 2026-08-24

At MANTRA HOTELS & RESORTS AUSTRALIA PTY LTD, we take your privacy seriously. This document describes what data we collect when you visit munpam.com (referred to as the "Service"), how we use it, and the choices you have.

1. Data we collect

When you interact with the Service, we may receive the following:

• Submitted information: details you provide via contact forms or inquiry submissions — typically your name, email or phone number, and the content of your message.
• Usage data: technical signals such as your IP address, browser version, device class, operating system, referring page, and pages viewed. These are collected automatically through standard web technologies.
• Cookie data: we set cookies to remember preferences and to analyse aggregate usage. Details are described in our Cookie Policy.

2. Purposes of processing

The data above is used for the following purposes:

• responding to your messages and fulfilling requested services;
• maintaining and improving the Service;
• meeting legal and regulatory obligations;
• preventing fraud, abuse, or misuse of the Service.

We do not trade or sell personal data to third parties for marketing.

3. Third-party providers

To operate the Service we work with a small number of trusted third-party tools:

• Google Analytics — for aggregate visitor statistics;
• Google Ads — for measuring advertising performance.

Each third party processes data under its own privacy terms, which we encourage you to review separately.

4. About MANTRA HOTELS & RESORTS AUSTRALIA PTY LTD

MANTRA HOTELS & RESORTS AUSTRALIA PTY LTD is incorporated and operates under the laws of Australia.

Registered office: L 15 50 Cavill Ave Surfers Paradise, QUEENSLAND, 4217 Australia

You can reach the team at:

• Phone: +44 161 3847 2956
• Address: 58 Deansgate, Manchester M3 2BA, United Kingdom

5. Your choices and rights

Subject to the laws applicable to you, you may be entitled to:

• request access to the personal data we hold about you;
• ask for correction or deletion of inaccurate or outdated data;
• restrict or object to certain processing activities;
• withdraw any consent you have previously given.

To exercise these rights, contact us using the details in section 4.

6. How long we keep data

We retain personal information for as long as it is needed for the purpose it was collected, or for the period mandated by applicable law — whichever is longer.

7. Security measures

We apply reasonable technical and organisational measures to safeguard the information we hold. While no online system is fully secure, we work to minimise risks of unauthorised access, alteration, or disclosure.

8. Minors

The Service is intended for users aged 16 and above. We do not knowingly process personal data from children under that age.

9. Updates to this policy

This Privacy Policy may be revised from time to time. The "Effective date" at the top of the document reflects the date of the most recent revision. Material changes will be brought to your attention where required by law.

10. Getting in touch

If anything in this Privacy Policy is unclear or you would like to make a request, please reach out via phone or post — see section 4 for our contact details.